Welcome to the Bellman Watch Receiver.

On startup, the watch will walk you through the initial setup.

Alternatively, watch the video or follow the steps below for more detailed instructions and to take advantage of additional features.

PDF of Manual

Bellman Watch User Guide

General Information. Select a category.

Getting to know your watch

Keep tabs on your home

This Watch Receiver is part of the alerting system from Bellman, and it will help you notice important signals in your home. So, for instance, when someone rings your doorbell, you will get a notification on your watch that you have a visitor.

How it works

Door transmitter activated by a visitor Visitor notification displayed on the watch

When e.g. your doorbell rings, the Visit door transmitter is activated and signals your watch.

Your watch alerts you with vibrations and shows you what’s going on.

Tailor it to your needs

The system offers a variety of setups to help you keep a watchful eye on your home and loved ones.

Smoke and carbon monoxide alert

Get emergency notifications from connected smoke and CO detectors.

Door alert

Use doorbell sensors to notify you if someone rings your doorbell.

Baby alert

Use a baby monitor to know when your child needs your attention.

Phone alert

Get an alert on your watch when you have an incoming call or message.

Charging your watch

Charge the battery before you use your watch for the first time, or when you haven’t used it for an extended period.

Information

The first time you charge your watch; it will start automatically, and you will be asked to select language. The battery indicator will not be visible initially.

Connect the charging cable and attach the watch to the charging dock

Connect to power

Connect the charging cable to an USB A power adapter or a USB A computer port.

Charge the watch

Attach your watch to the charging dock, making sure that the charging terminals Charging terminals align. It will start automatically.

Charging indicator on the watch dial

On your watch dial

The battery indicator on the watch face turns green to show that the unit is being charged. It can take up to 2h to fully charge it.

Waking up the screen

Using gestures

Normally you’ll leave your watch on all the time and use your wrist to wake up the screen and put it to sleep.

  • To wake up the screen, raise the wrist.
    You can also press any of the side keys.

  • To turn off the screen backlight, lower the wrist.
    You can also press the Home key briefly.

Raise and lower the wrist to wake or dim the watch screen
Home and Back keys on the watch

Using the keys

If you plan not to use your watch for a while, hold down the Home key to turn your watch off to save energy. If your watch has been turned off for an extensive period, it may revert to its default time. When you charge your watch, it will need up to 30s to synchronize with the system.

The Home key

The Back key

Press to go back to the watch face.

Press to open the menu or go back one step.

Hold down to turn your watch On or Off.

Hold down for 4s to call for attention.

Setting up your watch

When you turn on the watch for the first time or reset it, follow the steps below to pair it to your system. Before you begin, make sure the units are close to each other.

Pairing your watch

Remove the battery pull tab to start the bridge

1. Start the bridge

Unpack the bridge and remove the battery pull tab to start it. The top LED will begin to breath in blue.

Place the watch in the charger

2. Charge your watch

Unpack your watch and place it in the charger for 15 min. Remove it from the charger, select your language and your watch is ready for pairing.

Pair the watch with the bridge

3. Pair your watch

Hold down the bridge top test button marked Bluetooth button until the LEDs start to blink alternately. Your watch will let you know when it has been added to the system. Tap OK.

Current time shown on the watch

4. Showing the current time

If you are using the Assistant app, the system time is shown. Tap Edit Edit to fine tune the time manually or tap Done Done to complete the installation.

Read more about the Assistant App

Setting the time manually

If you are not using the Assistant app, you will be asked to set the time and date manually.

Select the watch time format

1. Select time format

Select between 12-hour and 24-hour time format and tap Next Next to set the time.

Set the time on the watch

2. Set the time

Select the hours or minutes and tap the red arrows to adjust the time. Tap Next Next to set the year.

Set the year on the watch

3. Set the year

Tap the red arrows to set the year and tap Next Next to set the date.

Set the date on the watch

4. Set the date

Select the month or day and tap the red arrows to set the date. Tap Next Next to complete the installation.

Testing the connection

Make sure to test the connection after you have completed the installation, or when you haven’t used your system for an extended period. If the connection fails, go to Troubleshooting for guidance.

To your watch and mobile phone

Press the bridge Bluetooth test button

1. On your Bridge

Press the top test button marked Bluetooth button. The top LED lights up in blue to show that a signal is being transmitted.

Connection confirmation on the watch and mobile phone

2. On your watch and mobile

A message appears on your watch and mobile phone to confirm that the units are connected to your bridge.

To your Visit system

Press the bridge alerting-system test button

1. On your Bridge

Press the bottom test button marked Test button. The bottom LED lights up in green to show that a signal is being transmitted.

Receiver responding to the bridge connection test

2. On your receiver

The yellow LED lights up and it starts to sound, flash or vibrate depending on your type of receiver.

Adding a transmitter

When you add a transmitter to your system, the associated notification will automatically be added to the Notifications panel.

Learn more

Read the transmitter’s user manual to learn how to add it to your system.

Press the transmitter test buttons

1. To add a device

Push the Test buttons on the transmitter you want to add.
In this example we are adding a Visit Baby Monitor.

Baby notification on the watch face

2. On your watch face

Your watch starts to vibrate, and the associated notification appears on your watch face.

Acknowledge a notification on the watch

3. To acknowledge

Press the Home key, Back key or tap the screen to silence it.
Your watch will return to the watch face.

Baby notification in the Notifications panel

4. In the Notifications panel

The first time you activate a transmitter, the associated notification Baby notification will be added automatically.

Signaling for attention

To signal for attention, hold down the Back key for about 4 seconds. The Visit receivers around your home will sound, flash or vibrate to notify your family members.

Please note: The first time you signal for attention, the app will only add it to its Notifications list. Send the notification once more to ensure the signal is received on all devices.

Hold the Back key to signal for attention

1. To signal for attention

Hold down the Back key for 4 seconds to signal for attention.

Signal-for-attention countdown

2. During the countdown

Tap Stop or press any key before the countdown has reached 1 to cancel and return to the watch face.

Signal-for-attention confirmation

3. Signaling for attention

Tap OK to acknowledge and return to the watch face.

If you don’t tap OK, it will return to the watch face after 30s.

The Watch face

Your Watch Receiver offers a selection of watch faces to choose from. No matter what design you choose, the watch will feature three complications: Date, Battery status and Notification history. But if the watch is out-of-range or if the notifications are turned off, red symbols will temporarily take their place to notify you.

Overview

Date indicator

Date

Displays the day and date.

Battery indicator

Battery status

Indicates the current battery level.

Notification history indicator

Notification history

Shows the number of missed notifications.

Out-of-range indicator

Out-of-range

Warns when your watch is out-of-range.

Do Not Disturb indicator

Do Not Disturb

Indicates that the notifications are turned off.

Out-of-range and Do Not Disturb watch-face indicators

Interacting with the Menu

For navigating the main menu.

The Menu

In the menu you have access to a multitude of useful features like for instance, a timer and an alarm clock. Here, you can also fine tune your watch to match your needs. To open the menu, press the Back key on the right side of the watch.

Overview

Do Not Disturb

Do Not Disturb

Temporarily silence watch notifications.

Timer

Timer

Create a custom timer or select a preset.

Alarm

Alarm

Set, snooze, and turn an alarm On/Off.

Night Mode

Night Mode

Reduce screen glare in low-light environments.

Settings

Settings

Adjust watch features to match your needs.

The watch menu

Do Not Disturb

This function will temporarily silence the notifications on your watch. Just pick a preset like e.g. 10, 20, or 30 minutes to activate it. Please note that fire and CO notifications cannot be silenced for security reasons.

To open the Do Not Disturb panel, press the Back key and tap Do Not Disturb Do Not Disturb in the menu.

Do Not Disturb duration presets

1. In the Do Not Disturb panel

Tap to pick a preset duration, like for instance 10, 20 or 30 minutes.

Do Not Disturb shown on the watch dial

2. On your watch dial

The Do Not Disturb symbol Do Not Disturb active shows that it is activated.

Tap the symbol to turn the notifications on again.

Notifications restored on the watch dial

3. When the time is up

The Notifications symbol Notifications active re-appears to show that the notifications are turned back on.

Using the timer

The timer can help you keep track of time. You can create a custom timer or select a preset like e.g. 5, 10 or 15 minutes. If you pick a preset, the timer will start right away.

To open the Timer panel, press the Back key and tap Timer Timer in the menu list.

Timer presets

1. In the Timer panel

Pick a preset timer, displayed in minutes, or tap Add Add timer to create a custom timer.

Set a timer duration

2. Set the timer duration

Tap to select the hours or minutes and tap the arrows to adjust the time. Tap Start Start timer to activate the timer.

Timer displayed on the watch dial

3. On your watch dial

The Timer Timer remaining shows the remaining time.
Tap the timer symbol to pause, resume or delete it.

Timer completion controls

4. When the time is up

Tap Restart timer to restart the timer.

Tap Delete timer to delete the timer and return to the watch face.

Managing the alarm

This section describes how to set, snooze, and turn an alarm On/Off. To open the Alarm panel, press the Back key and tap Alarm Alarm in the menu.

Setting the alarm

Alarm panel

1. In the Alarm panel

  • Use the switch Alarm switch off to turn the alarm On/Off.

  • Tap the alarm time Alarm time to edit the alarm.

Adjust the alarm time

2. To adjust the alarm

Tap to select the hours or minutes and tap the red arrows to adjust the time. Tap Done Done to go to the Alarm panel.

Alarm enabled in the Alarm panel

3. In the Alarm panel

Your new alarm is turned On automatically.
Tap Done Done to save the alarm and go to the watch face.

Alarm indicator on the watch face

4. On your watch face

The alarm hand is shown on the watch face (here in yellow).
Use the switch Alarm switch on in the Alarm panel to turn it On/Off.

Snoozing or stopping

Alarm snooze and stop controls

1. When the alarm goes off

  • Tap Snooze to snooze the alarm for 9 minutes.

  • Tap Stop alarm to stop the alarm and return to the watch face.

Snooze confirmation on the watch face

2. When you are snoozing

A window appears briefly on your watch face to confirm your choice.

Turning an alarm on or off

Turn the alarm off in the Alarm panel

1. In the Alarm panel

  • Tap the switch Alarm switch off to turn off the alarm.

  • Tap Done Done to save your setting and go to the watch face.

Watch face with the alarm indicator removed

2. On your watch face

The alarm indicator has disappeared from your watch face.

Using Night mode

Night Mode reduces eye strain and glare, making it easier to focus on the text in low-light environments.

To activate Night Mode, start by pressing the Back key to open the menu.

Night Mode in the watch menu

1. To activate Night Mode

Tap to select Night Mode Night Mode in the Menu to activate it. Your watch will feature a dark and dimmed watch face.

Deactivate Night Mode

2. To deactivate Night Mode

Press the Back key to deactivate Night Mode. The watch will return to your original screen settings and open the menu.

Further Settings and Configurations

Additional options and features.

Settings

In the Settings menu you can adjust a multitude of parameters to make your Watch Receiver match your specific needs.

To open the Settings screen, press the Back key to open the Menu and tap Settings Settings.

Overview

Screen 1

Time and Date

Time and Date

Set the time, date and year manually.

Notifications

Notifications

Browse the list and turn off notifications temporarily.

Watch faces

Watch faces

Select the watch face that matches your style.

Screen brightness

Screen brightness

Adjust the light intensity in 5 steps.

Next

Next

Tap the symbol to access more parameters.

Settings menu screen 1

Overview

Screen 2

Alert timeout

Alert timeout

Controls the duration of your vibrating alerts.

Safe Mode

Safe Mode

Restricts access to advanced features.

Screen wake-up

Screen wake-up

Controls how you wake your watch display.

About the watch

About the watch

Shows the device ID, version information etc.

Back

Back

Tap the symbol to go back to the first screen.

Settings menu screen 2

Setting the Date and Time

To set the Date and Time, start by pressing the Back key to open the menu and tap Settings Settings.

Date and time in the Settings screen

1. On the Settings screen

Tap to select Date and time Date and time on the Settings screen.

Set the time

2. To set the date and time

Select the hours or minutes and tap the red arrows to adjust the time. Tap Next Next to set the year.

Set the year

3. Set the year

Tap the red arrows to set the year and tap Next Next to set the date.

Set the date

4. Set the date

Select the month or day and tap the red arrows to set the date. Tap Next Next to finish.

Date and time confirmation

Done!

A screen appears to confirm that a new date and time has been set. Tap OK to return to the Settings screen.

Adjusting the Brightness

To adjust the Brightness, start by pressing the Back key to open the menu and tap Settings Settings.

Brightness in the Settings screen

1. On the Settings screen

Tap to select Brightness Brightness on the Settings screen.

Adjust the watch brightness

2. To adjust the brightness

Use the buttons to adjust the brightness and tap Done Done.

Changing Alert Timeout

Please note: Changing the Alert Timeout will not have any effect on safety critical notifications.

To change the Alert Timeout, start by pressing the Back key to open the menu and tap Settings Settings.

First Settings menu

1. In the 1st Settings menu

Tap Next Next to open the 2nd Settings menu.

Second Settings menu

2. In the 2nd Settings menu

Tap Alert Timeout Alert Timeout to open the panel.

Alert Timeout options

3. To adjust the Alert Timeout

Choose between 10, 20 and 30 seconds and tap Done Done.

Using Screen Wake-Up

Normally you’ll leave your watch on all the time and use your wrist to wake-up and turn off your watch screen. We suggest that you only use the Home key to turn off your watch if you don’t plan to use it for a period of time, since your watch might need up to 30s to synchronize to the system when you turn it back on.

To activate the Screen Wake-Up, start by pressing the Back key to open the menu and tap Settings Settings.

Wake up the watch screen
First Settings menu

1. In the 1st Settings menu

Tap Next Next to open the 2nd Settings menu.

Second Settings menu

2. In the 2nd Settings menu

Tap Screen Wake-Up Screen Wake-Up to open the panel.

Screen Wake-Up setting

3. To turn Screen wake-up On/Off

Use the switch On and Off switch to turn it On/Off and tap Done Done.

Using Safe Mode

To use Safe Mode, start by pressing the Back key to open the Menu and tap Settings Settings.

First Settings menu

1. In the 1st Settings menu

Tap Next Next to open the 2nd Settings menu.

Second Settings menu

2. In the 2nd Settings menu

Tap Safe Mode Safe Mode to open the panel.

Activate Safe Mode

3. To activate Safe Mode

Tap the lock Lock to activate it.

Safe Mode dialog

4. Safe Mode dialog

When Safe Mode is on, a dialog appears if you try to access advanced features.

Deactivate Safe Mode

Deactivate Safe Mode

3. To deactivate Safe Mode

Hold down the Home key while pressing the Back key five times. Tap OK to return to the watch face.

Return to Factory Settings

To return to Factory Settings, start by pressing the Back key to open the Menu and tap Settings Settings.

Factory reset

Factory reset confirmation

To return to factory settings

Hold down both keys for 7s to initiate a factory reset. Tap YES to confirm. The current pairing data will also be removed.

Customizing the Watch Face

You can customize the watch face to suit your various styles. Do you want a numeric or a minimalistic look? The watch offers a selection of designs to choose from.

To customize the watch face, start by pressing the Back key to open the menu and tap Settings Settings.

Watch Face in Settings

1. On the Settings screen

Tap to select Watch Face Watch Face on the Settings screen.

Watch face gallery

2. In the watch face gallery

The current watch face is fronted in the gallery.

Browse available watch faces

3. Find the watch face you like

Use the left Left and right Right arrows to toggle between the available watch faces.

Select a dark or light watch face

4. Select dark or light version

Use the switch Dark or light switch to toggle between the dark and light version of the watch face.

Tap the watch face to select it.

New watch face on the home screen

5. Showing the new face

The selected watch face is now featured on your home screen.

Available Watch Faces

Minimalistic

Light

Minimalistic light watch face

Minimalistic

Dark

Minimalistic dark watch face

Classic

Light

Classic light watch face

Classic

Dark

Classic dark watch face

Numeric

Light

Numeric light watch face

Numeric

Dark

Numeric dark watch face

Dressy

Light

Dressy light watch face

Dressy

Dark

Dressy dark watch face

Chronograph

Light

Chronograph light watch face

Chronograph

Dark

Chronograph dark watch face

Diver

Light

Diver light watch face

Diver

Dark

Diver dark watch face

Changing the band

Your watch can be fitted with virtually any band that features a lug width of 20 mm. Use the method below to attach a new band.

Connect the spring bar

1. Connect the spring bar

Insert one end of the band’s spring bar into the watch’s lug.

Connect the other end of the band

2. Connect the other end

Slide the spring bar inwards and connect the band.

Interacting with the Assistant App

While not required, we recommend that you take the time to install the Assistant app from Bellman. Home notifications will go directly to your watch receiver and your smartphone. Additionally, you can receive call notifications and messages on your watch receiver.

The Assistant app from Bellman is free of charge and available for both iOS and Android devices.

For additional information on the Assistant App, please visit The Assistant App Guide.

Bellman Assistant app

The Assistant App
Assistant app notifications on a mobile phone

Clear Notifications

Enjoy clear and distinct notifications on your mobile phone, tablet and even your smart watch.

Assistant app home screen

Easy to Use

The home screen provides an overview of notifications, to and from your phone. Tap one to temporarily turn it off.

Easy Synchronization

Another benefit is that your Watch Receiver will synchronize the time with your mobile phone automatically, making it unnecessary to set the time, time zone and date manually.

Install the Assistant App

Download the app and follow the prompts on the screen.

Download on the App Store Get it on Google Play

Accessing Your Device

To edit your devices, start by opening the menu and select My devices in the list.

Monitoring a device

Tap the Edit button to select the device you want to monitor.

Use the device dashboard to monitor for instance the device’s battery level and Bluetooth connection status.

Updating Your Device

A pop-up will appear on your home screen when a new software version is available. Tap OK to proceed.

1  Browse the device list to find the first unit you want to update. Tap the green button on the device card to initiate the update.

2  Follow the on-screen instructions during the installation procedure. When the installation is completed, the device will perform a restart. Please be patient, this can take a few minutes.

3  Browse the list to find the next device you want to update and tap the green button on the device card to proceed.

Please make sure to update all units in the list, so you don’t miss out on any new and exciting features.

You can also update your unit from the device dashboard. Just browse to the bottom of the page and tap Update device.

If the link is greyed out, and the red dot is gone, there are no new updates available.

Setting Up a Direct Connection

Do you want your watch to vibrate for messages and calls on your phone when you are out and about?

1  First, tap the green button to identify your watch and create a private connection. (If the button is greyed out, the connection has already been established.)

2  Then, tap the switch to activate a direct connection.

By establishing a direct phone-to-watch connection, your watch will alert for calls, SMS and notifications outside home too.

Please note that it will not alert for Home notifications such as visitors and smoke.

Tap the switch if you want to turn off the direct connection between your phone and watch.

Creating a Private Connection

If your Bellman system features multiple watches, tap the green button to identify your watch and create a private connection.

By activating a private connection, calls and notifications on your mobile phone will only generate alerts on your watch.

If you want to deactivate the private connection, just tap the switch.

Removing a Device

Start by tapping the Edit button in the list to select the device you want to remove from your mobile phone.

Scroll to the bottom of the screen and tap Remove to disconnect it from your mobile phone. Note that it will remain connected to the Bellman receivers and other phones.

A dialog appears that shows the associated notifications that are removed from the Assistant app as a result. Tap OK to confirm.

Signal and Radio Keys

Signal and radio keys let you personalize how your Bellman system works.

Signal key: Choose which notification icon appears in the Bellman Assistant app when a transmitter is activated.

Radio key: Slightly changes the system's radio frequency. This can help prevent interference from nearby electronics and keep multiple Bellman systems operating independently in places such as apartment buildings, dorms, and community living centers.

These adjustments are generally simple, but please contact us if you would like assistance.

Contact Us

Changing the Signal Key

Looking to change the notification you are receiving for a Transmitter? Or did you get the message “Invalid signal key”. Then you probably have changed the Signal key. 

Choose the notification you want

Use the Signal key to change which notification appears on your phone for each transmitter. This is especially useful when you have two or more of the same transmitter.

  • A push button can display the Visitor Visitor notification.

  • A second push button worn by your partner can display the Assistance Assistance notification.

Select a transmitter tab and follow the instructions to adjust its Signal key.

Changing the radio key

If your Bellman system activates without an apparent cause, nearby electronics or another Bellman system may be creating radio interference. Changing the radio key slightly changes the operating frequency. Set all units in one Bellman system to the same radio key, especially when multiple systems are used nearby, such as in apartment buildings, dorms, or community living centers. The radio key switches are located under the transmitter cover.

Note: The radio key is located on the Bridge.

To change the radio key:

Open the transmitter front cover and move any radio key switch to the Up = On position to change the radio key. (By default, all radio key switches are positioned Down = Off. )

Press and hold the Test/Function button on the receiver until the green and yellow front LEDs blink alternately. Release the button.

Press both Test buttons simultaneously on the transmitter within 30 seconds to send the new radio key.

Note: Some products only have one Test button.

Frequently Asked Questions

Common questions about the Bellman alerting system, Bridge, and Assistant app.

How does the alerting system work?

Transmitters monitor events around the home, such as a ringing doorbell, a crying baby, an incoming telephone call, or a smoke alarm. When a transmitter is activated, it sends a wireless signal to the connected receivers.

Depending on the receiver, the alert may use:

  • Sound

  • Bright flashes

  • Vibration

  • A combination of alerts

What does the Bellman Bridge add to my alerting system?

The Bellman Bridge connects a compatible alerting system to the Assistant app, a Bellman Watch, and other supported mobile devices.

It works in both directions:

  • alerts can appear on a connected phone, tablet, or Bellman Watch.

  • Supported calls and messages from a mobile device can activate receivers.

Does the Assistant app replace my receivers?

You can use the Bellman Bridge and Assistant app without a receiver. In that setup, a connected phone or tablet displays alerts from your transmitters.

However, using the app without a receiver is not typically recommended. A dedicated receiver provides sound, bright flashes, or vibration without relying on the phone being nearby, charged, connected by Bluetooth, and permitted to display notifications.

For the most complete alerting setup, use the app alongside one or more receivers.

For example, if you temporarily turn off a Home notification on your phone, your receivers and other connected phones will continue to respond as usual.

Does the Bridge require Wi-Fi, cellular service, or a subscription?

No. The Bridge communicates with the alerting system by radio and with nearby mobile devices by Bluetooth. Its core alerting functions do not require Wi-Fi, cellular service, or a monthly subscription.

An internet connection may still be needed to download or update the app and to receive notifications from internet-based communication apps.

Can multiple mobile devices connect to the same Bridge?

Yes. Multiple compatible devices can be paired with the same Bridge. This can be helpful when several family members, caregivers, or staff members need alerts from the same alerting system.

Each person can manage notifications on their own mobile device without silencing the receivers or the other connected devices.

Can one phone connect to more than one Bridge?

Yes. A phone can be paired with multiple Bridges. For example, someone with a primary home and a seasonal residence can pair the Assistant app with the Bridge at each location.

The connection is local Bluetooth rather than remote internet monitoring. The phone receives alerts from a paired Bridge when it is within Bluetooth range of that Bridge.

Which home events can appear on my phone?

The Assistant app can display alerts generated by compatible transmitters and connected accessories, including:

  • Doorbell or visitor alerts

  • Baby monitor alerts

  • Smoke and carbon monoxide alerts

  • Telephone alerts

  • Push-button or assistance alerts

  • Contact mat and magnetic switch activity

Available alerts depend on the transmitters and accessories installed in the system.

Which phone notifications can be sent to my receivers?

Phone notifications are intended primarily for calls, SMS or messages, and compatible communication apps. Examples may include:

  • Phone calls

  • Messages or SMS

  • WhatsApp

  • Facebook Messenger

  • Instagram

The Bridge is not designed to mirror every notification from every app. Compatibility can vary by mobile device, operating system, app version, and notification permissions.

Can I control Phone notifications and Home notifications separately?

Yes. The Assistant app separates them into two groups:

  • Phone notifications control which supported calls and messages from the mobile device activate receivers.

  • Home notifications control which transmitter events appear on that mobile device.

Turning off a Home notification on one phone does not disable the transmitter or prevent receivers and other connected phones from alerting.

Will notifications work when Do Not Disturb is turned on?

This depends on the mobile device settings.

  • On supported iPhones, enable Critical Alerts for the Assistant app.

  • On Android devices, allow the app as an exception to Do Not Disturb and permit its notifications.

Menu names and available settings can vary by phone model and operating-system version.

Can I add more transmitters or accessories later?

Yes. The system can be expanded as needs change. Compatible transmitters and accessories can be added through the Assistant app, and existing devices can be removed when they are no longer needed.

Make sure new devices use the correct regional radio frequency and the same radio key as the rest of the system.

What is the expected wireless range?

In an open area, the Bridge supports:

  • System radio coverage of up to approximately 150 m (164 yd)

  • Bluetooth coverage of up to approximately 200 m (219 yd)

Actual range is usually shorter indoors. Walls, floors, building materials, nearby electronics, and the Bluetooth performance of the mobile device can all affect coverage. Position the Bridge centrally in the home and near a power outlet whenever possible.

What happens if the power goes out?

The Bridge is normally powered through its power adapter and includes two AA backup batteries. If mains power is interrupted, the batteries provide backup power.

The LEDs indicate when the Bridge is running on backup power or when the batteries need attention. Replace them with fresh 1.5 V AA alkaline batteries when required.

Why does the Bridge need the same radio key as the rest of the system?

The radio key identifies which devices belong together. The Bridge and every transmitter and receiver in one system must use the same radio-key setting.

Changing the radio key can also help when:

  • Nearby electronics create radio interference.

  • Two alerting systems are used close together, such as in an apartment building, dormitory, or community living center.

Which phones and tablets are compatible?

The current Bridge documentation lists support for:

  • iOS 15 or later

  • Android 8.0 or later

  • iPhone 6S or later

  • Modern Android phones and tablets that meet the app requirements

Bluetooth performance and available notification features can vary by device.

Can a Bellman Watch receive phone alerts away from home?

On supported setups, a Bellman Watch can use a direct connection to receive calls, SMS, and compatible phone notifications when it is away from the Bridge.

A private phone-to-watch connection must be created first. This direct connection does not provide Home notifications such as visitor or smoke alerts when the watch is away from the alerting system.

Connectivity and Troubleshooting

Note: The most frequent connectivity issue is often caused when users close the Assistant app. The Assistant app needs to be running in the background of your phone. As you switch between apps, please ensure you don't flick the app upward and accidentally close the application.

This won't cause any issues with the phones operation and negligible battery drain.

Troubleshooting

If you encounter any problem with your Watch Receiver, please try the following suggestions.

An Out-Of-Range symbol appears on the watch face.

The symbol warns that your watch is temporarily out-of-range and that you will not receive any notifications. Move to an area that is closer to your notification system.

A Do Not Disturb symbol appears on the watch face.

This symbol means that your notifications are temporarily silenced. Tap the symbol to turn the notifications back on. Please note that critical notifications like e.g. smoke and CO cannot be turned off.

The watch does not turn on.

The battery on your watch is depleted. Attach your watch to the charging dock to charge the battery, see Charging your watch. It can take up to 2 hours to fully charge the watch.

The touchscreen responds slowly or improperly.

  • Make sure you are not wearing gloves, and that your hands are clean.

  • Make sure you are not using any sharp objects or only touching the screen with your fingernails.

  • Please note that humid conditions or exposure to water may prevent the touchscreen from function properly. If you have very dry skin, try to use some skin lotion to improve the touch response.

  • Ensure that your watch software is updated to the latest version.

  • If the screen is scratched or damaged, contact an authorized service center for assistance.

The watch is frozen and unresponsive.

  • Disconnect your watch from the charger and let the battery run out until it’s completely dead.

  • Reconnect your watch to the charger and wait for at least 30 minutes.

  • Press the Home key to start your watch.

  • If the problem persists, contact an authorized service center for assistance.

I was not able to add a device.

  • Bring your watch close to the bridge and make sure the watch is turned on.

  • Press the top Test button on the bridge to make sure the connection is not lost. Bring the device you want to add nearby, make sure it’s turned on, and try to connect it again, see Adding a transmitter.

The watch is vibrating for no apparent reason.

There is probably another Bellman alerting system installed nearby that triggers your system. Change the radio key on all units, see Changing the radio key in the Bridge Transceiver user manual.

The watch does not vibrate or light up a symbol when a transmitter is activated.

  • If an Out-Of-Range symbol Out-Of-Range symbol blinks on the watch face, move to an area that is closer to your Bellman system. Obstacles, such as walls or electrical equipment close to the devices can reduce the Bluetooth coverage area significantly. Examples of electrical equipment includes, but is not limited to, microwave ovens, Wi-Fi routers and plasma TV screens.
    If the problem remains, make sure that the bridge is connected to power, and that the backup batteries are fresh. To test the connection, press the top Test button on the bridge. A message will appear on your watch to confirm that the connection is OK.

  • If no Out-Of-Range symbol Out-Of-Range symbol appears on your watch face, there are two possibilities:

    1. The connection between the transmitter and the bridge is lost. Move the units closer together. To test the connection, press the Test button(s) on the transmitter. If the bottom LED on the Bridge lights up in green, the connection between the transmitter and the bridge is OK.

    2. The Transmitter doesn’t trigger correctly.
      Check all connections to the transmitter, and make sure that the batteries are not depleted.

The watch is hot to the touch.

  • This is normal and should not affect your watch’s lifespan or performance. If your watch overheats or feels hot for a prolonged period, do not use it for a while.

  • If your watch continues to overheat, contact an authorized service center for assistance.

The watch battery doesn't charge properly.

  • Make sure that the charging dock is connected to power and that you have attached your watch to the charging dock correctly, see Charging your watch.

  • A charging symbol appears, and short vibration occurs to confirm that charging has started. If the display is turned off, press any key to check the charging status.